Annual report pursuant to Section 13 and 15(d)

Revenue Recognition - Impact on Condensed Consolidated Statements of Operations and Comprehensive Income (Loss) (Details)

v3.19.1
Revenue Recognition - Impact on Condensed Consolidated Statements of Operations and Comprehensive Income (Loss) (Details) - USD ($)
$ in Thousands
3 Months Ended 12 Months Ended
Dec. 31, 2018
Sep. 30, 2018
Jun. 30, 2018
Mar. 31, 2018
Dec. 31, 2017
Sep. 30, 2017
Jun. 30, 2017
Mar. 31, 2017
Dec. 31, 2018
Dec. 31, 2017
Dec. 31, 2016
Income Statement [Abstract]                      
Net revenue $ 134,436 $ 137,156 $ 135,013 $ 133,753 $ 133,546 $ 138,211 $ 140,498 $ 141,200 $ 540,358 $ 553,455 $ 570,372
Operating expenses:                      
Cost of services                 128,939 119,193 115,236
Selling, general and administrative, including stock-based and long-term incentive compensation                 118,940 155,902 114,152
Amortization of subscriber accounts, deferred contract acquisition costs and other intangible assets                 211,639 236,788 246,753
Depreciation                 11,434 8,818 8,160
Loss on goodwill impairment                 563,549 0 0
Total operating expenses                 1,034,501 521,151 502,723
Operating income (loss) (316,590) 12,280 (201,845) 12,012 14,647 12,896 (11,848) 16,609 (494,143) 32,304 67,649
Other expense, net:                      
Interest expense                 180,770 145,492 127,308
Unrealized loss on derivative financial instruments                 3,151 0 0
Refinancing expense                 12,238 0 9,500
Total other expense                 196,159 145,492 136,808
Loss before income taxes                 (690,302) (113,188) (69,159)
Income tax expense                 (11,552) (1,893) 7,148
Net loss $ (376,911) $ (33,840) $ (241,792) $ (26,207) $ (14,642) $ (25,536) $ (50,104) $ (21,013) (678,750) (111,295) (76,307)
Other comprehensive income (loss):                      
Unrealized gain on derivative contracts, net                 14,378 1,582 4,589
Total other comprehensive income, net of tax                 14,378 1,582 4,589
Comprehensive loss                 (664,372) $ (109,713) $ (71,718)
Adjustments | Impact of adoption of Topic 606                      
Income Statement [Abstract]                      
Net revenue                 (8,149)    
Operating expenses:                      
Cost of services                 (6,263)    
Selling, general and administrative, including stock-based and long-term incentive compensation                 (1,670)    
Amortization of subscriber accounts, deferred contract acquisition costs and other intangible assets                 7,487    
Depreciation                 0    
Loss on goodwill impairment                 0    
Total operating expenses                 (446)    
Operating income (loss)                 (7,703)    
Other expense, net:                      
Interest expense                 0    
Unrealized loss on derivative financial instruments                 0    
Refinancing expense                 0    
Total other expense                 0    
Loss before income taxes                 (7,703)    
Income tax expense                 0    
Net loss                 (7,703)    
Other comprehensive income (loss):                      
Unrealized gain on derivative contracts, net                 0    
Total other comprehensive income, net of tax                 0    
Comprehensive loss                 (7,703)    
Balances without adoption of Topic 606                      
Income Statement [Abstract]                      
Net revenue                 532,209    
Operating expenses:                      
Cost of services                 122,676    
Selling, general and administrative, including stock-based and long-term incentive compensation                 117,270    
Amortization of subscriber accounts, deferred contract acquisition costs and other intangible assets                 219,126    
Depreciation                 11,434    
Loss on goodwill impairment                 563,549    
Total operating expenses                 1,034,055    
Operating income (loss)                 (501,846)    
Other expense, net:                      
Interest expense                 180,770    
Unrealized loss on derivative financial instruments                 3,151    
Refinancing expense                 12,238    
Total other expense                 196,159    
Loss before income taxes                 (698,005)    
Income tax expense                 (11,552)    
Net loss                 (686,453)    
Other comprehensive income (loss):                      
Unrealized gain on derivative contracts, net                 14,378    
Total other comprehensive income, net of tax                 14,378    
Comprehensive loss                 $ (672,075)