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Revenue Recognition - Impact on Condensed Consolidated Statements of Operations and Comprehensive Income (Loss) (Details)

v3.19.3.a.u2
Revenue Recognition - Impact on Condensed Consolidated Statements of Operations and Comprehensive Income (Loss) (Details) - USD ($)
$ in Thousands
1 Months Ended 2 Months Ended 3 Months Ended 8 Months Ended 9 Months Ended 12 Months Ended
Sep. 30, 2019
Aug. 31, 2019
Jun. 30, 2019
Mar. 31, 2019
Dec. 31, 2018
Sep. 30, 2018
Jun. 30, 2018
Mar. 31, 2018
Dec. 31, 2017
Sep. 30, 2017
Jun. 30, 2017
Mar. 31, 2017
Aug. 31, 2019
Sep. 30, 2018
Dec. 31, 2018
Dec. 31, 2017
Dec. 31, 2016
Income Statement [Abstract]                                  
Total Net revenue $ 36,289 $ 84,589     $ 134,436 $ 137,156 $ 135,013 $ 133,753 $ 133,546 $ 138,211 $ 140,498 $ 141,200 $ 342,286 $ 405,922 $ 540,358 $ 553,455 $ 570,372
Operating expenses:                                  
Cost of services 8,976 19,986       35,059             75,286 100,807 128,939 119,193 115,236
Selling, general and administrative, including stock-based and long-term incentive compensation 11,390 20,980       34,266             80,365 98,935 118,940 155,902 114,152
Amortization of subscriber accounts, deferred contract acquisition costs and other intangible assets 17,302 32,508       52,671             130,791 160,973 211,639 236,788 246,753
Depreciation 925 1,073       2,880             7,348 8,360 11,434 8,818 8,160
Loss on goodwill impairment 0                       0 214,400 563,549 0 0
Total operating expenses 39,418 75,478       124,876             294,721 583,475 1,034,501 521,151 502,723
Operating (loss) income (3,129) 9,111     (316,590) 12,280 (201,845) 12,012 14,647 12,896 (11,848) 16,609 47,565 (177,553) (494,143) 32,304 67,649
Other (income) expense:                                  
Interest expense 7,474 27,112       39,077             105,081 114,550 180,770 145,492 127,308
Unrealized loss on derivative financial instruments 0                       6,804 0 3,151 0 0
Refinancing expense 0 0       5,697             5,214 5,697 12,238 0 9,500
Total other (income) expense 7,474 (675,712)       44,774             (552,623) 120,247 196,159 145,492 136,808
(Loss) income before income taxes (10,603) 684,823       (32,494)             600,188 (297,800) (690,302) (113,188) (69,159)
Income tax expense (benefit) 204 438       1,346             1,775 4,039 (11,552) (1,893) 7,148
Net (loss) income (10,807) 684,385 $ (54,202) $ (31,770) $ (376,911) (33,840) (241,792) (26,207) $ (14,642) $ (25,536) $ (50,104) $ (21,013) 598,413 (301,839) (678,750) (111,295) (76,307)
Other comprehensive income (loss):                                  
Unrealized gain on derivative contracts, net 0 0       3,269             (940) 23,196 14,378 1,582 4,589
Total other comprehensive (loss) income, net of tax 0 0 $ (472) $ (468)   3,269 $ 5,521 $ 14,406         (940) 23,196 14,378 1,582 4,589
Comprehensive (loss) income $ (10,807) $ 684,385       $ (30,571)             $ 597,473 $ (278,643) (664,372) $ (109,713) $ (71,718)
Adjustments | Impact of adoption of Topic 606                                  
Income Statement [Abstract]                                  
Total Net revenue                             (8,149)    
Operating expenses:                                  
Cost of services                             (6,263)    
Selling, general and administrative, including stock-based and long-term incentive compensation                             (1,670)    
Amortization of subscriber accounts, deferred contract acquisition costs and other intangible assets                             7,487    
Depreciation                             0    
Loss on goodwill impairment                             0    
Total operating expenses                             (446)    
Operating (loss) income                             (7,703)    
Other (income) expense:                                  
Interest expense                             0    
Unrealized loss on derivative financial instruments                             0    
Refinancing expense                             0    
Total other (income) expense                             0    
(Loss) income before income taxes                             (7,703)    
Income tax expense (benefit)                             0    
Net (loss) income                             (7,703)    
Other comprehensive income (loss):                                  
Unrealized gain on derivative contracts, net                             0    
Total other comprehensive (loss) income, net of tax                             0    
Comprehensive (loss) income                             (7,703)    
Balances without adoption of Topic 606                                  
Income Statement [Abstract]                                  
Total Net revenue                             532,209    
Operating expenses:                                  
Cost of services                             122,676    
Selling, general and administrative, including stock-based and long-term incentive compensation                             117,270    
Amortization of subscriber accounts, deferred contract acquisition costs and other intangible assets                             219,126    
Depreciation                             11,434    
Loss on goodwill impairment                             563,549    
Total operating expenses                             1,034,055    
Operating (loss) income                             (501,846)    
Other (income) expense:                                  
Interest expense                             180,770    
Unrealized loss on derivative financial instruments                             3,151    
Refinancing expense                             12,238    
Total other (income) expense                             196,159    
(Loss) income before income taxes                             (698,005)    
Income tax expense (benefit)                             (11,552)    
Net (loss) income                             (686,453)    
Other comprehensive income (loss):                                  
Unrealized gain on derivative contracts, net                             14,378    
Total other comprehensive (loss) income, net of tax                             14,378    
Comprehensive (loss) income                             $ (672,075)