Quarterly report pursuant to Section 13 or 15(d)

Revenue Recognition - Impact on Condensed Consolidated Statements of Operations and Comprehensive Income (Loss) (Details)

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Revenue Recognition - Impact on Condensed Consolidated Statements of Operations and Comprehensive Income (Loss) (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2018
Jun. 30, 2018
Mar. 31, 2018
Sep. 30, 2017
Sep. 30, 2018
Sep. 30, 2017
Income Statement [Abstract]            
Net revenue $ 137,156     $ 138,211 $ 405,922 $ 419,909
Operating expenses:            
Cost of services 35,059     30,213 100,807 89,799
Selling, general and administrative, including stock-based and long-term incentive compensation 34,266     33,474 98,935 126,759
Amortization of subscriber accounts, deferred contract acquisition costs and other intangible assets 52,671     59,384 160,973 178,896
Depreciation 2,880     2,170 8,360 6,415
Loss on goodwill impairment 0     0 214,400 0
Total operating expenses 124,876     125,315 583,475 402,252
Operating income (loss) 12,280     12,896 (177,553) 17,657
Other expense:            
Interest expense 39,077     36,665 114,550 108,980
Refinancing expense 5,697     0 5,697 0
Total other expense 44,774     36,665 120,247 108,980
Loss before income taxes (32,494)     (23,769) (297,800) (91,323)
Income tax expense 1,346     1,767 4,039 5,330
Net loss (33,840) $ (241,792) $ (26,207) (25,536) (301,839) (96,653)
Other comprehensive income (loss):            
Unrealized gain (loss) on derivative contracts, net 3,269     227 23,196 (4,501)
Total other comprehensive income (loss), net of tax 3,269 $ 5,521 $ 14,406 227 23,196 (4,501)
Comprehensive loss (30,571)     $ (25,309) (278,643) $ (101,154)
Adjustments | Accounting Standards Update 2014-09            
Income Statement [Abstract]            
Net revenue (4,216)       (6,986)  
Operating expenses:            
Cost of services (1,774)       (5,292)  
Selling, general and administrative, including stock-based and long-term incentive compensation (103)       (112)  
Amortization of subscriber accounts, deferred contract acquisition costs and other intangible assets 1,870       5,633  
Depreciation 0       0  
Loss on goodwill impairment 0       0  
Total operating expenses (7)       229  
Operating income (loss) (4,209)       (7,215)  
Other expense:            
Interest expense 0       0  
Refinancing expense 0       0  
Total other expense 0       0  
Loss before income taxes (4,209)       (7,215)  
Income tax expense 0       0  
Net loss (4,209)       (7,215)  
Other comprehensive income (loss):            
Unrealized gain (loss) on derivative contracts, net 0       0  
Total other comprehensive income (loss), net of tax 0       0  
Comprehensive loss (4,209)       (7,215)  
Balances without adoption of Topic 606            
Income Statement [Abstract]            
Net revenue 132,940       398,936  
Operating expenses:            
Cost of services 33,285       95,515  
Selling, general and administrative, including stock-based and long-term incentive compensation 34,163       98,823  
Amortization of subscriber accounts, deferred contract acquisition costs and other intangible assets 54,541       166,606  
Depreciation 2,880       8,360  
Loss on goodwill impairment 0       214,400  
Total operating expenses 124,869       583,704  
Operating income (loss) 8,071       (184,768)  
Other expense:            
Interest expense 39,077       114,550  
Refinancing expense 5,697       5,697  
Total other expense 44,774       120,247  
Loss before income taxes (36,703)       (305,015)  
Income tax expense 1,346       4,039  
Net loss (38,049)       (309,054)  
Other comprehensive income (loss):            
Unrealized gain (loss) on derivative contracts, net 3,269       23,196  
Total other comprehensive income (loss), net of tax 3,269       23,196  
Comprehensive loss $ (34,780)       $ (285,858)